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Specific Transactions Notice
- Seller
- TTN Corporation Ltd.
- Sales manager
- Toshio Nishimura
- Address
- 2-20-2-5F, Akasaka , Minato-ku, Tokyo, 107-0052, Japan
- ej@ttn-co.com
- Necessary fees other than product fees
- Base shipping fee of 900 Japanese yen for each order plus shipping fee options based on product weight and Zone.
Taxes imposed by the recipient country (duty, tax, value added tax, etc.) and customs processing fees according to recipient country policy may be incurred.
For details, please contact an official institution such as the customs office closest to the recipient address.
- Delivery method
- Shipping via EMS (international express mail service)
Zone The 1st zone The 2nd zone The 3rd zone
Weight/Area Asia Oceania
North and Central America
Near and Middle EastEurope South America, Africa Up to 300g 900 JPY 1,200 JPY 1,500 JPY 1,700 JPY Up to 500g 1,100 JPY 1,500 JPY 1,800 JPY 2,100 JPY Up to 600g 1,240 JPY 1,680 JPY 2,000 JPY 2,440 JPY Up to 700g 1,380 JPY 1,860 JPY 2,200 JPY 2,780 JPY Up to 800g 1,520 JPY 2,040 JPY 2,400 JPY 3,120 JPY Up to 900g 1,660 JPY 2,220 JPY 2,600 JPY 3,460 JPY Up to 1.0kg 1,800 JPY 2,400 JPY 2,800 JPY 3,800 JPY Up to 1.25kg 2,100 JPY 2,800 JPY 3,250 JPY 4,600 JPY Up to 1.5kg 2,400 JPY 3,200 JPY 3,700 JPY 5,400 JPY Up to 1.75kg 2,700 JPY 3,600 JPY 4,150 JPY 6,200 JPY Up to 2kg 3,000 JPY 4,000 JPY 4,600 JPY 7,000 JPY Up to 2.5kg 3,500 JPY 4,700 JPY 5,400 JPY 8,500 JPY Up to 3kg 4,000 JPY 5,400 JPY 6,200 JPY 10,000 JPY Up to 3.5kg 4,500 JPY 6,100 JPY 7,000 JPY 11,500 JPY Up to 4kg 5,000 JPY 6,800 JPY 7,800 JPY 13,000 JPY Up to 4.5kg 5,500 JPY 7,500 JPY 8,600 JPY 14,500 JPY Up to 5kg 6,000 JPY 8,200 JPY 9,400 JPY 16,000 JPY Up to 5.5kg 6,500 JPY 8,900 JPY 10,200 JPY 17,500 JPY Up to 6kg 7,000 JPY 9,600 JPY 11,000 JPY 19,000 JPY Up to 7kg 7,800 JPY 10,700 JPY 12,300 JPY 21,100 JPY Up to 8kg 8,600 JPY 11,800 JPY 13,600 JPY 23,200 JPY Up to 9kg 9,400 JPY 12,900 JPY 14,900 JPY 25,300 JPY Up to 10kg 10,200 JPY 14,000 JPY 16,200 JPY 27,400 JPY Up to 11kg 11,000 JPY 15,100 JPY 17,500 JPY 29,500 JPY Up to 12kg 11,800 JPY 16,200 JPY 18,800 JPY 31,600 JPY Up to 13kg 12,600 JPY 17,300 JPY 20,100 JPY 33,700 JPY Up to 14kg 13,400 JPY 18,400 JPY 21,400 JPY 35,800 JPY Up to 15kg 14,200 JPY 19,500 JPY 22,700 JPY 37,900 JPY Up to 16kg 15,000 JPY 20,600 JPY 24,000 JPY 40,000 JPY Up to 17kg 15,800 JPY 21,700 JPY 25,300 JPY 40,000 JPY Up to 18kg 16,600 JPY 22,800 JPY 26,600 JPY 44,200 JPY Up to 19kg 17,400 JPY 23,900 JPY 27,900 JPY 46,300 JPY Up to 20kg 18,200 JPY 25,000 JPY 29,200 JPY 48,400 JPY - There are some countries and regions that we cannot accept orders from due to deliverable area and ordered product restrictions or suspensions, customs confiscation, and circumstances of the recipient country.
- If we receive an order from an area to which we cannot ship, we will notify that customer by e-mail later. In that case, there is no charge for order cancellation (products are only shipped to areas that can receive EMS mail).
- Also, please be aware in advance that even for orders from areas to which we can ship, there may be some cases in which we cannot accept a portion or the entirety a product order due to the product fee total, political situation in the recipient area, customs related reasons, or other reasons. We will notify the customer by e-mail in this case as well. Again, there is no charge for order cancellation.
- In addition to the above, imports may be restricted in the recipient country or area. Please check with the customs office in the recipient country before placing orders. The delivery company and our company are not liable whatsoever to compensate for damages attributable to the inability to deliver products due to reasons such as confiscation by customs at the recipient country.
- How to order
- Orders are placed through an order form. Clicking on the "Add to Shopping Cart" button displayed on each product page will put that product in your shopping cart. After that, input information following the directions that appear on the screen.
- Time to product delivery
- We will try delivering products 1 month after receiving payment. Delays may occur due to out-of-stock products, etc. In that case, we will notify the customer of the delay and the planned delivery date via e-mail.
- Payment method
- We only accept credit card (VISA, MASTER CARD, AMEX) payments. We do accept payment from cards issued outside of Japan. However, all of our bills are in Japanese yen. Contact your credit card company directly to inquire about conversion rates and related issues.
- Cancellation, returns, and exchanges
- Please understand in advance that we cannot accept cancellation, return, or exchange requests based solely on customer preference.
- If the product has any defects (including product damage or breakage due to packaging defects) or if the delivered product is different from the ordered product, contact us within 10 days after you receive the product. We will exchange the product in the cases listed below only. Also, we will pay the cost of re-delivery in those cases. However, if you do not contact us within 10 days after receiving the product, please understand in advance that we cannot accept any subsequent requests for exchanging that product.
- If the ordered product and delivered product are not the same
(Please understand in advance that when viewing the product images that appear on our website on a computer monitor, etc., the coloring and other visual elements may appear differently than when you look directly at the real product.) - Defective products (including product damage or breakage due to packaging defects)
- If the ordered product and delivered product are not the same
- However, if we cannot deliver a replacement product to you even in the above cases for reasons such as the product going out of stock, we will return the fee to the credit card company from which we received payment (we will return the money after you return the product to us and we receive the product).
- Cautions for the application process
- These terms are originally created Japanese, and this translation is provided only as an aid to assist users in the ordering process. If any differences or contradictions exist between the Japanese and translated versions of these terms, the Japanese version takes precedence.
- This website is serviced by a server within Japan and operated and managed according to Japanese law. Please be aware in advance that any disagreements regarding our handling of private information, etc., will be handled under the sole jurisdiction of the Tokyo District Court.
- The formation, force, performance, and interpretation of these Terms are carried out and determined under Japanese law.
- This Site may be accessed from countries other than Japan. This Site may contain products or references to products that are not available outside of Japan. Any such references do not imply that such products will be made available outside Japan. If you access and use this Site outside Japan you are responsible for complying with your local laws and regulations.